SHIPPING: We normally ship 3 to 5 business day all our products for the major canadian cities.
We don't ship to POX box.
Our website calculates the shipping cost according to weight, the number of packages and your location. Free shipping in Canada is only applies on the selected items with distinction '' FREE SHIPPING '' and are subject of approbation depending on your city.
RETURNS POLICY: We guarantee your satisfaction on every product we sell and we will refund the value of the item minus the cost of transportation (go-back). The maximum time allowed for return is 5 days from the date of receipt of your product. The product must be returned in new condition and in its original packaging.
If an item is returned used, a 20% fee will be charged. Delivery and return shipping costs are the responsibility of the customer and deducted from the credit.
RETURNS DEFECTIVE PRODUCT: Any return of defective merchandise to the manufacturer must be processed accordingly by contacting customer service first to obtain an RA # (Return Authorization Number). We will not accept any returns of merchandise without an applicable RA #.
We cannot assume responsibility for loss or damages to products returned to us during incoming shipment. For your protection, always carefully package the product for shipment and insure with the carrier. Be sure to enclose the following items with your return: any accessories related to the problem, your full address and daytime phone number, a note describing the problem, a copy of the dated sales receipt or other proof of purchase and a valid RA#.
C.O.D shipments cannot be accepted.
Customer service :1.514.394.7832
Our business hours CLICK HERE